5019 W. Nassau Street, Tampa, FL 33607
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Marketing Strategy Built on Insight
Research & Planning
Designed to help your brand reach the right audience with the right message.
Whether you sell products or services, reaching financial goals demands planning, managing, and optimizing clear targets and KPIs. A unified strategy that blends traditional and digital marketing sharpens your brand’s targeting, positioning, and value proposition.
Customer Experience Strategy
Customer experience strategy focuses on every interaction a person has with your brand—from the first ad they see to the way they purchase, receive support, and come back again. Bake More Pies helps businesses map these touchpoints, identify friction, and create more consistent, meaningful customer experiences.
A strong customer experience strategy aligns marketing, sales, service, operations, and leadership around a shared understanding of what customers need and how the brand should deliver.
Customer Persona Development
Bake More Pies develops customer personas using research, interviews, behavioral insight, and data analysis to better understand who your customers are and what motivates them.
These profiles capture key details such as demographics, goals, pain points, buying triggers, objections, preferences, and decision-making behaviors. The result is a clearer view of your audience that helps guide messaging, content, media planning, user experience, and campaign strategy.
Stakeholder Mapping & Management
Successful strategy requires alignment from the people who influence, approve, support, and execute it. Stakeholder mapping helps identify key decision-makers, internal champions, affected teams, potential blockers, and communication needs before major marketing or customer experience initiatives move forward.
Bake More Pies helps businesses understand stakeholder priorities, uncover risks, and create alignment plans that support smoother collaboration and stronger implementation.
Customer Journey Mapping Workshops
Customer journey mapping workshops help your team see the full experience from the customer’s point of view. Together, we map what customers think, feel, see, hear, say, do, and need at each stage of their relationship with your brand.
These workshops uncover gaps, friction points, content needs, service opportunities, and moments that matter—giving your team a clearer path to improve engagement, conversion, retention, and loyalty.
