5019 W. Nassau Street, Tampa, FL 33607
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Research & Planning
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Whether you sell products or services, reaching financial goals demands planning, managing, and optimizing clear targets and KPIs. A unified strategy that blends traditional and digital marketing sharpens your brand’s targeting, positioning, and value proposition.
Customer Experience Strategy
A Customer Experience Strategy plans optimal interactions across touchpoints like ads, support, and purchases to shape positive perceptions. Despite variations in staff or expectations, it ensures consistent quality.
Customer Persona Development
Bake More Pies develops detailed customer personas through research, interviews, and data analysis to capture demographics, motivations, needs, pain points, and quotes. These profiles build empathy, align teams on behaviors, and guide experiences.
Stakeholder Mapping & Management
Stakeholder management assesses attitudes before changes to build alignment, identifying needs, influence tactics, risks, key contacts, and opponents. For customer experience strategy, it gains company-wide buy-in essential for success.
Customer Journey Mapping Workshops
These workshops go beyond surface-level touchpoints: we build true empathy by visualizing what customers think, feel, see, hear, say, do, and experience at every stage of their journey.
